Don Tapscott and Anthony D. Williams have written a special report in BusinessWeek about the rise of the Wiki workplace. They argument Wikis, blogs, and other tools will arrive in the workplace whether companies are ready or not:
"The information and communication technologies that are transforming media, culture, and the economy are also reshaping how companies and employees function. New social computing tools such as wikis and blogs put unprecedented communication power in the hands of employees."
"Early wins make it easier to gain credibility and the necessary organizational buy-in. Pilots also allow project leaders to create and optimize appropriate incentive systems, control/governance, quality assurance, and trust mechanisms before a wider rollout."