23 Nov 2006

Knowledge Management Practices

This post has an interesting list of KM practices:

  • Facilitate conversations
  • Enable connections
  • Support knowledge sharing
  • Provide mentors
  • Clarify meaning
A comment raised the question that this are HR practices not KM practices. Another complements this list:
  • Creating and maintaining an open, positive, and participative environment
  • Building cooperative relationships among members
  • Mediating conflicts within the community
  • Defining the domain and what is outside the community's scope
  • Keeping community focus on its purpose
  • Promoting ownership and encouraging group responsibility

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