"Wikis offer a simple shared space to collaborate on things that really matter. This does not translate into the “build it and they will come” thinking. Rather, as described in this article, wikis will work only if all of the following are present:
- The right culture. The talking, negotiating type.
- A practical, compelling reason to collaborate, to share (it helps if they are a number of practical, compelling reasons).
- A champion who can show the way."