Ben Worthen paints in CIO.com a picture of what he calls “the Google-future”:
"CIOs will no longer have to buy large, packaged applications, like an ERP system, with hundreds of functions they'll never use. Online applications will allow them to pick and choose the services they need. And because there are no legacy investment costs in each service, switching between services—and providers—will be easy. You just point your employees to another website."